Trying to build trust and enforce rules while making an apartment community a nice place to live are challenges all community managers face. Being a new manager at an apartment community can increase the intensity of these challenges. During the first few days as the new manager of Gateway Village, Nicole was welcomed to the community by a friendly resident, Dennis G. He let her know that he would be willing to help if there was anything she needed. She had no idea how quickly that offer would be accepted. The community was without maintenance staff temporarily, and Nicole could not get the pool chemicals to balance correctly or the pool pump to function. Dennis sprang to action, with a smile on his face, helping Nicole to set up the pump correctly and balancing the chemicals. The pool never looked better!

Thank you, Dennis, for going above and beyond normal resident status to help keep the community pool clean and help the new manager out. Enjoy your Worthy of Recognition Reward!